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indyred99
03-16-2011, 10:57
Anyone have Charter internet? Ever since I got it, the internet will drop for a second. When it happens it will kick me from the 360 saying sign in status changed. Also the internet will not go to a webpage but it shows I am still connected. Any insight on this??
smoke
03-16-2011, 11:15
I would contact Charter and complain. It sounds like you have faulty hardware, or perhaps condensation in your cables..
indyred99
03-16-2011, 13:38
With the condensation in the lines would that be a thing I would need the insurance for for them to fix?

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smoke
03-16-2011, 13:45
No, but if you don't have a wiring coverage type plan, normally they charge you to replace the buried cable.

In my experience with Comcast, a lineman would come out, and test the copper, and they could tell you immediately if you have enough degradation to warrant a new drop.


With the condensation in the lines would that be a thing I would need the insurance for for them to fix?

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indyred99
03-16-2011, 13:55
I just got this the other day. Maybe I should add on the protection plan and then call after a week lol.

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smoke
03-16-2011, 16:17
That's what I did with Comcast... that is, until I switched to uverse! :cool:


I just got this the other day. Maybe I should add on the protection plan and then call after a week lol.

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XxSilentxFartxX
03-16-2011, 17:13
Id say lets check your router and modem first
indyred99
03-16-2011, 17:42
Just do a reset on the router?? It is hooked into a splitter if that matters.

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XxSilentxFartxX
03-16-2011, 22:38
The router or the modem is hooked up from a splitter?
indyred99
03-17-2011, 00:01
The modem. I don't have a router. The modem has wireless built in.

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XxSilentxFartxX
03-17-2011, 18:22
Yes and No...I need to remote into your pc
indyred99
03-17-2011, 18:26
I can let you do that I'm at work right now. Get off at 10. Let me know when you want to do that.

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ladym123
03-17-2011, 20:32
Id say lets check your router and modem first

Yeah I just got a new one and had problems like that, it had to be configured which they never told me :rolleyes:

I don't know what charter internet is? But I had to log into my hub online and configure the settings. The channel etc