Anyone have Charter internet? Ever since I got it, the internet will drop for a second. When it happens it will kick me from the 360 saying sign in status changed. Also the internet will not go to a webpage but it shows I am still connected. Any insight on this??
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Thread: Charter internet
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03-16-2011, 10:57 #1USMG Member
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Charter internet
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03-16-2011, 11:15 #2I run this website..
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I would contact Charter and complain. It sounds like you have faulty hardware, or perhaps condensation in your cables..
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03-16-2011, 13:38 #3USMG Member
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With the condensation in the lines would that be a thing I would need the insurance for for them to fix?
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03-16-2011, 13:45 #4I run this website..
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No, but if you don't have a wiring coverage type plan, normally they charge you to replace the buried cable.
In my experience with Comcast, a lineman would come out, and test the copper, and they could tell you immediately if you have enough degradation to warrant a new drop.
Originally Posted by indyred99
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03-16-2011, 13:55 #5USMG Member
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I just got this the other day. Maybe I should add on the protection plan and then call after a week lol.
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03-16-2011, 16:17 #6I run this website..
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That's what I did with Comcast... that is, until I switched to uverse!
Originally Posted by indyred99
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03-16-2011, 17:13 #7Silent but Deadly....
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Id say lets check your router and modem first
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03-16-2011, 17:42 #8USMG Member
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Just do a reset on the router?? It is hooked into a splitter if that matters.
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03-16-2011, 22:38 #9Silent but Deadly....
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The router or the modem is hooked up from a splitter?
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03-17-2011, 00:01 #10USMG Member
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The modem. I don't have a router. The modem has wireless built in.
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03-17-2011, 18:22 #11Silent but Deadly....
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Yes and No...I need to remote into your pc
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03-17-2011, 18:26 #12USMG Member
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I can let you do that I'm at work right now. Get off at 10. Let me know when you want to do that.
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03-17-2011, 20:32 #13USMG Prestiged Member
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Yeah I just got a new one and had problems like that, it had to be configured which they never told me Originally Posted by XxSILENTxFARTxX
I don't know what charter internet is? But I had to log into my hub online and configure the settings. The channel etc
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